Privacy Policy

1. INTRODUCTION

1.1 Important information and who we are

Welcome to ecoroamapparel.com Privacy and Data Protection Policy (“Privacy Policy”).

At ecoroamapparel.com (“we”, “us”, or “our”) we are committed to protecting and respecting your privacy and personal data in compliance with applicable data protection regulations.

This Privacy Policy explains how we collect, process, and safeguard your data, informs you about your privacy rights, explains how the law protects you, and outlines our obligations when processing data.

The individuals from whom we may collect and use data include customers and any other people with whom our organization interacts.

This Privacy Policy applies to all our staff and all personal data processed by us.

1.2 Your Data Controller and Data Protection Officer

We have appointed a Data Protection Officer (“DPO”) to oversee questions about this Privacy Policy, including any requests to exercise your data protection rights. Please contact us via the details on our website at ecoroamapparel.com.

You also have the right to lodge a complaint with a relevant supervisory authority if you believe your data is not being handled appropriately. We would, however, appreciate the opportunity to address any concerns you may have first.

1.3 Processing data on behalf of a Controller and processors’ responsibility to you

We ensure that all processing of personal data is governed by lawful bases, that processors are bound by confidentiality, that security measures are appropriate to the risk, and that we assist in exercising data subject rights. Processors act only on our instructions, maintain records, and notify us of any personal data breaches without undue delay.

2.1 Types of Personal Data

“Personal Data” refers to any information about an identifiable individual. We may collect, store, and process:

  • Contact Data: such as email addresses and phone numbers.
  • Marketing and Communications Data: your preferences for receiving communications.
  • Billing Data: payment-related information like billing names and addresses.

We do not collect special categories of personal data (e.g., race, health, biometric data) or criminal offence data.

Our lawful grounds for processing your data include:

  • Consent (e.g., opting in to marketing emails).
  • Contractual necessity (to fulfill our obligations to you).
  • Legal compliance (e.g., fraud detection).
  • Legitimate interests (e.g., maintaining customer records to serve you better—unless overridden by your rights).

3. HOW WE USE YOUR PERSONAL DATA

3.1 When we use your data

We only process personal data where permitted by law.

3.2 Marketing and content updates

You may receive marketing messages if you’ve created an account and opted in. We may suggest goods or services that may interest you.

3.3 Change of purpose

We only use your personal data for the purposes we collected it for unless there’s a compatible secondary purpose. If we intend to use it for new purposes, we’ll notify you and explain the legal basis.

4. YOUR RIGHTS AND HOW YOU ARE PROTECTED BY US

Subject to local data protection laws, you may have rights such as:

  • Right to be informed about how your data is used.
  • Right of access to the personal data we hold about you.
  • Right to rectification of inaccurate data.
  • Right to erasure (“right to be forgotten”) under certain conditions.
  • Right to object to processing, including for direct marketing or legitimate interest grounds.
  • Right to restrict processing, subject to certain conditions.
  • Right to data portability—to receive your data in a structured, machine-readable format.

You may exercise these rights via the contact forms or specified channels at ecoroamapparel.com.

4.2 Your control over ecoroamapparel.com use of your data

You may delete your account at any time, which will remove your account and associated personal data from our systems. Access to your account is secured by password—please ensure you protect it and sign out when finished.

4.3 How we protect your personal data

We limit access to your personal data to authorised personnel under confidentiality obligations and require subcontractors to adhere to strict data protection standards. However, transmission over the internet can never be 100% secure; any data you transmit is at your own risk. If you suspect a security issue, please contact us.

4.4 Opting out of marketing promotions

You can opt out of marketing communications at any time via your account settings or by using unsubscribe links in emails. We will continue retaining other necessary personal data as required by law or for legitimate purposes.

4.5 How to request your data and the process for obtaining it

There is generally no charge for accessing your personal data or exercising your data protection rights, unless the request is clearly unfounded or excessive. We may need to verify your identity before fulfilling a request.

5. YOUR DATA AND THIRD PARTIES

5.1 Sharing your data with third parties

We may share personal data with affiliated companies or subcontractors for processing purposes, under confidentiality agreements. If our business is sold or assets are transferred, personal data may be transferred to a new controller. We may also disclose your data in compliance with legal obligations or to enforce policies.

6. HOW LONG WE RETAIN YOUR DATA

We retain personal data only as long as necessary for the purposes collected, unless a longer retention is needed for legal claims or obligations.

7. AGE LIMIT FOR OUR USERS

You must be at least 16 years old to use our site. If you are under 16, please refrain from using the site or providing personal data.

8. INTERNATIONAL TRANSFER OF DATA

Your data may be processed or stored in jurisdictions outside your own. By using our services, you consent to such transfers.

9. NOTIFICATION OF CHANGES AND ACCEPTANCE OF POLICY

We periodically review and update this Privacy Policy. The current version is available on ecoroamapparel.com. Continued use of our services constitutes acceptance of any changes.

10. INTERPRETATION

“Including” means “including but not limited to.” Email addresses or contact forms provided are solely for the stated purposes; unsolicited correspondence may not be answered. Our staff cannot override this policy.

If any content conflicts with this policy, official public statements on ecoroamapparel.com take priority.

11. TERMS OF USE

Please also refer to our Terms of Use and other related policies, available at ecoroamapparel.com.

12. SMS MARKETING (if applicable)

If you provide your mobile number, you may receive SMS messages from us—for example, order updates or promotions—only if you have explicitly opted in. You can opt out at any time by replying “STOP” to messages. Message and data rates may apply. Your privacy is important to us; we secure and retain phone numbers only as long as necessary for services or legal compliance.